Here you can view answers to some of the most commonly asked questions about our therapy services. Feel free to ask a question and we will e-mail you a reply!
Does the company provide services for both children and adults?
Our company provides therapy services primarily to children and adolescents as well as adults on a case by case basis. Our therapists are specialized in various treatment areas and see individuals of all ages across the lifespan. Our two state-of-the-art facilities have pediatric treatment areas and treatment rooms. We have a separate area for adult therapy too.
Who will pay for therapy services?
Most insurance companies will pay for therapy services as long as the therapy services are deemed medically necessary. For more details, please contact our office and we will explain how to proceed with insurance coverage as we accept most major insurance plans. Private pay is always an option if your insurance will not cover therapy services.
How can I refer my child to your company?
Your child may be referred for therapy services by obtaining a written prescription from a pediatrician or specialist (neurologist, orthopedic, pulmonologist, gastroenterologist, opthalmologist, psychiatrist). A physician assistant (PA) and an advanced registered nurse practitioner (ARNP) working alongside a pediatrician or specialist may also refer your child for therapy services. We strongly encourage parents, caregivers, case managers, and social workers to take a strong, active, and involved role in all therapy and educational sessions.
How many times a week will my child receive therapy services?
The frequency and duration of treatment is contingent on the initial therapy evaluation performed by the therapist and authorized by the pediatrician or specialist. Typically, therapy services are provided 2 or 3 times per week for 30 to 60 minute treatment sessions at a time. Therapy services are authorized for 6 months at a time in most cases. After a 6 month initial certification period, a re-evaluation is conducted to determine if further treatment is necessary.
How long will my child need therapy?
Because every child is different and the rate of their functional and physical progress varies, we are unable to foresee how long your child will need therapy. However, throughout the initial evaluation and interview process, we will be able to estimate whether the course of treatment will be for the short term (a couple of months) or long term (over a year).
What if my child needs behavior therapy services?
Our company does not provide direct behavior therapy services, However, if your child needs behavior therapy, we will be happy to outsource to a reputable behavior therapy company.
How can I significantly impact my child’s progress in therapy?
In order for you to optimize your child’s progress in therapy, we recommend that you make a 100% effort to be consistent and reliable with your child’s therapy schedule. Keeping scheduled therapy appointments and minimizing cancellations is essential. Your commitment to carry out home programs established by your child’s therapist and your consistency in implementing what the therapist has taught you and what you have observed the therapist doing with your child is also paramount. Keeping an open communication with your child’s therapist and asking questions will also be of great benefit.
Will my information be kept confidential?
Our company is vigilant to protect healthcare information. No information will be shared or distributed with any other person or organization without your signed authorization and consent. Our company strictly adheres to HIPAA guidelines. All will receive our company’s “Notice of Privacy Practices” prior to commencement of therapy services.
Can therapy be provided using any of the three delivery service options throughout the course of therapy?
Definitely! As a result of COVID-19, offering alternatives throughout the week has helped many of our patients stay safe and adhere to social distancing measures. If you decide to decrease out-patient visits due to COVID-19 or for any other reason, please contact our office so we can discuss changing or combining all three service delivery models, including out-patient services, home health services or teletherapy services.