FAQS

Welcome to Our
Frequently Asked Questions Page!

Here you can view answers to some of the most commonly asked questions
about our therapy services. Feel free to ask a question and we will e-mail
you a reply!

Does the company provide services for both adults and children?
Our company provides therapy services for both adults and children.
Our therapists are specialized in various treatment areas and see individuals
of all ages across the lifespan. Our state of the art Kendall facility
is divided into an adult treatment area and a pediatric treatment area.

Who will pay for therapy services?
Most insurance companies will pay for therapy services as long as the
therapy services are deemed medically necessary. Our company primarily
accepts Florida Medicaid for reimbursement of therapy services. This includes,
but is not limited to

• Florida Medicaid / Medi-pass
• Amerigroup Florida, Inc.
• Molina Healthcare (TRS Network)
• Sunshine State Health
  (ATA of Florida)
• Healthease (ATA of Florida)
• Stay Well Health Plan
  (ATA of Florida)
• JMH Health Plan (ATA of Florida)
• Children’s Medical Services Network – Public Health Trust
• South Florida Community Care Network PSN
• Children’s Medical Services Network, Inc.
• Simply Heathcare Plans, Inc. / Better Health PSN
• Prestige Health Choice PSN
• Freedom Health
• Preferred Medical Plan, Inc.
• Universal Healthcare, Inc.
• Humana Medical Plan, Inc
• United Healthcare of Florida, Inc. (Optum Health)
• Neighborhood Health Plan
  (Optum Health)
• Align Networks (Optum Health)
• Universal Smart Comp.
  (Optum Health)
• Preferred Care Partners, Inc.
• Florida Healthcare Plus, Inc.
• BCBS of Florida, Inc.
• Aetna
• Medicare Part B
• TRICARE Standard
• CIGNA PPO
• Most PPO Plans
• Private Pay

For more details, please contact our office and we will explain how to
proceed with insurance coverage. Private pay is always an option if your
insurance will not cover therapy services.

How can I refer my child to your company?
Your child may be referred for therapy services by obtaining
a written prescription from a pediatrician or specialist (neurologist,
orthopedic, pulmonologist, gastroenterologist, opthalmologist, psychiatrist).
A physician assistant (PA) and an advanced registered nurse practitioner
(ARNP) working alongside a pediatrician or specialist may also refer your
child for therapy services. We strongly encourage parents, caregivers,
case managers, and social workers to take a strong, active, and involved
role in all therapy and educational sessions.

How many times a week will my child receive therapy services?
The frequency and duration of treatment is contingent on the
initial therapy evaluation performed by the therapist and authorized by
the pediatrician or specialist. Typically, therapy services are provided
2 or 3 times per week for 30 to 60 minute treatment sessions at a time.
Therapy services are authorized for 6 months at a time in most cases.
After a 6 month initial certification period, a re-evaluation is conducted
to determine if further treatment is necessary.

What are the benefits of having therapy services provided at
home?
The home setting is the most functional and natural environment
for your child. Our therapists seek given spots free from distractions
in order to work on a one on one basis with your child in the comfort
of your own home. Your child’s own toys are incorporated in the
treatment session and parental / family education, training, and involvement
becomes an essential part of the therapeutic process. Our therapists will
dedicate as much individual time as needed for comprehensive evaluations
and quality treatment services.

How long will my child need therapy?
Because every child is different and the rate of their functional and
physical progress varies, we are unable to foresee how long your child
will need therapy. However, throughout the initial evaluation and interview
process, we will be able to estimate whether the course of treatment will
be for the short term (a couple of months) or long term (over a year).

How can I significantly impact my child’s progress in
therapy?
In order for you to optimize your child’s progress in therapy, we
recommend that you make a 100% effort to be consistent and reliable with
your child’s therapy schedule. Keeping scheduled therapy appointments
and minimizing cancellations is essential. Your commitment to carry out
home programs established by your child’s therapist and your consistency
in implementing what the therapist has taught you and what you have observed
the therapist doing with your child is also paramount. Keeping an open
communication with your child’s therapist and asking questions will
also be of great benefit.

Will my information be kept confidential?
Our company is vigilant to protect healthcare information. No information will be
shared or distributed with any other person or organization without your
signed authorization and consent. Our company strictly adheres to HIPAA
guidelines. All will receive our company’s “Notice of Privacy
Practices” prior to commencement of therapy services.