Welcome to our Frequently Asked Questions page!
Here you can view answers to some of the most commonly asked
questions about our therapy services. Feel free to ask a question
and we will e-mail you a reply!
How can I refer my child to your company?
Your child may be referred for therapy services by obtaining
a written prescription from a pediatrician or specialist (neurologist,
orthopedic, pulmonologist, gastroenterologist, opthalmologist,
psychiatrist). A physician assistant (PA) and an advanced
registered nurse practitioner (ARNP) working alongside a pediatrician
or specialist may also refer your child for therapy services.
We strongly encourage parents, caregivers, case managers,
and social workers to take a strong, active, and involved
role in all therapy and educational sessions.
How many times a week will my child receive therapy
services?
The frequency and duration of treatment is contingent on the
initial therapy evaluation performed by the therapist and
authorized by the pediatrician or specialist. Typically, therapy
services are provided 2 or 3 times per week for 30 to 60 minute
treatment sessions at a time. Therapy services are authorized
for 6 months at a time in most cases. After a 6 month initial
certification period, a re-evaluation is conducted to determine
if further treatment is necessary. Who will
pay for my child’s therapy services?
Most insurance companies will pay for therapy services as
long as the therapy services are deemed medically necessary.
Our company primarily accepts Florida Medicaid for reimbursement
of therapy services. This includes, but is not limited to
Medicaid
Medi-pass
Florida Net-pass
Access Health Solutions
Medicare Part B
Amerigroup
Total Health Choice
BCBS of Florida
Staywell / Healthease / Wellcare
JMH Heath Plan
South FL Community Care Network PSN
Aetna
CMS Network
Humana
Universal Healthcare, Inc.
United Healthcare
Neighborhood Health Partnership
Universal Smart Comp
Most PPO insurance plans
Private Pay
For more details, please contact our office and we will
explain how to proceed with insurance coverage. Private pay
is always an option if your insurance will not cover therapy
services.
What are the benefits of having therapy services
provided at home?
The home setting is the most functional and natural environment
for your child. Our therapists seek given spots free from
distractions in order to work on a one on one basis with your
child in the comfort of your own home. Your child’s
own toys are incorporated in the treatment session and parental
/ family education, training, and involvement becomes an essential
part of the therapeutic process. Our therapists will dedicate
as much individual time as needed for comprehensive evaluations
and quality treatment services.
How long will my child need therapy?
Because every child is different and the rate of their functional
and physical progress varies, we are unable to foresee how
long your child will need therapy. However, throughout the
initial evaluation and interview process, we will be able
to estimate whether the course of treatment will be for the
short term (a couple of months) or long term (over a year).
How can I significantly impact my child’s progress
in therapy?
In order for you to optimize your child’s progress in
therapy, we recommend that you make a 100% effort to be consistent
and reliable with your child’s therapy schedule. Keeping
scheduled therapy appointments and minimizing cancellations
is essential. Your commitment to carry out home programs established
by your child’s therapist and your consistency in implementing
what the therapist has taught you and what you have observed
the therapist doing with your child is also paramount. Keeping
an open communication with your child’s therapist and
asking questions will also be of great benefit.
Will my child’s information be kept confidential?
Our company is vigilant to protect your child’s healthcare
information. No information regarding your child will be shared
or distributed with any other person or organization without
your signed authorization and consent. Our company strictly
adheres to HIPAA guidelines. All parents will receive our
company’s “Notice of Privacy Practices”
prior to commencement of therapy services.
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